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Product Guarantee and
Repair Information
Guarantee
12 Months Parts and Labour Guarantee
Your appliance has the benefit of our manufacturer’s
guarantee, which covers the cost of breakdown
repairs for twelve months from the date of purchase.
This gives you the reassurance that if, within that
time, your appliance is proven to be defective
because of either workmanship or materials, we will,
at our discretion, either repair or replace the appliance
at no cost to you:
This guarantee is subject to the following conditions:
- The appliance has been installed and operated
correctly and in accordance with our operating and
maintenance instructions.
- The appliance is used only on the electricity or gas
supply printed on the rating plate.
- The appliance has been used for normal domestic
purposes only.
- The appliance has not been altered, serviced,
maintained, dismantled, or otherwise interfered with
by any person not authorised by us.
- Any repair work must be undertaken by us or our
appointed agent.
- Any parts removed during repair work or any
appliance that is replaced become our property.
- The appliance is used in the United Kingdom or
Republic of Ireland.
The guarantee does not cover:
- Damage resulting from transportation, improper
use, neglect or interference or as a result of improper
installation.
- Replacement of any consumable item or accessory.
These include but are not limited to: plugs, cables,
batteries, light bulbs, fluorescent tubes and starters,
covers and filters.
- Replacement of any removable parts made of glass
or plastic.
THIS GUARANTEE WILL NOT APPLY IF THE
APPLIANCE HAS BEEN USED IN COMMERCIAL
OR NON-DOMESTIC PREMISES.
Recycling and Disposal Information
As part of Hotpoints continued commitment to
helping the environment, Hotpoint reserves the right
to use quality, recycled components to keep down
customer costs and minimise material wastage.
Please dispose of packaging and old appliances
carefully. To minimise the risk of injury to children,
remove the door, plug, and cut the mains cable
off flush with the appliance. Dispose of these parts
separately to ensure that the appliance can no longer
be plugged into mains socket, and the door cannot
be locked shut.
Repairs and After Sales
For product help and advice, repairs, spare parts or
accessories, we’re here to help.
For local repair engineers - 03448 111 606
ROI - 0818 313 413
UK standard local rate applies
ROI local Irish rate applies
For Parts and Accessories visit:
parts.hotpoint.co.uk/shop
Please remember to register your appliance at
www.hotpointservice.co.uk to activate your 10 year
parts guarantee.
How to find your model and serial number:
15


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