594475
17
Zoom out
Zoom in
Previous page
1/20
Next page
!
EN
17
7. CUSTOMER SERVICE CENTRE AND WARRANTY
If you believe the washing machine is not working correctly, consult the quick guide
provided below with some practical tips on how to fix the most common problems.
Problem
Possible causes and practical solutions
The washing machine
does not work/start
Make sure it is correctly plugged in.
Make sure power is on.
Check whether the required program was correctly selected and to
have correctly started the machine.
Make sure the fuse has not blown and that the wall socket is working,
testing it with another appliance such as a lamp.
The porthole may not be correctly closed: open and close it again.
The washing machine
does not fill with
water
Make sure the water faucet is open.
Make sure the timer is correct set.
The washing machine
does not drain water
Make sure the filter is not clogged.
Make sure the drain hose is not bent.
Make sure there are no foreign objects in the filter.
Water leaked on the
floor near the washing
machine
This may be due to a leak in the gasket between the faucet and supply
tube; in this case, replace it and tighten the tube and faucet.
The washing machine
does not centrifuge
This could be due to the fact that water has not been completely
drained: wait a few minutes.
Some models include a "no centrifuge" function: make sure it is not on.
An excessive amount of detergent could prevent centrifuge: reduce the
amount at the next wash.
Strong vibrations are
heard during centrifuge
The washing machine may not be fully levelled: if necessary, adjust
the feet as indicated in the specific section.
Make sure transport brackets were removed.
Make sure the load is evenly distributed.
If a specific ERROR
appears of blinks
If error no. 0, 1, 5, 7 or 8 appears or blinks, contact the Customer
Service Centre directly.
If error no. 2 appears or blinks, the machine does not load water.
Make sure the water faucet is open.
If error no. 3 appears or blinks, the machine does not correctly drain.
Make sure the drain is free and that the drain hose is not bent.
If error no. 4 appears or blinks, the machine is too full. Close the
water faucet and contact the Customer Service Centre.
If error no. 9 appears or blinks, turn off the washing machine, wait 10
15 seconds and restart the program.
17


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Hoover DXC 58BC3 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Hoover DXC 58BC3 in the language / languages: English as an attachment in your email.

The manual is 2,08 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info