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USE ONLY HOOVER SPARES
SPARE PARTS CODE
AGITATOR Y30 35601321
BELT V35 35601322
CLOTH AND ADAPTOR AC20 35601323
FIXED BRUSHBAR F4PJET 35601324
CLEANJET SOLUTION 35601351
FILTER KIT 35601352
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Genuine HOOVER Spares
Tel. 08443 712 758
www.hooverspares.com
Always replace parts with genuine Hoover spares. When ordering parts, always
quote your model number.
Hoover Customer Helpline
Should any faults occur with your cleaner during the first 12 months,
contact the Hoover Customer Helpline on the number below.
Tel: 08444 995 599
Email: customer.services@hoovercandy.com
Hoover have a computerised nationwide service network of over 500 engineers
who will quickly respond to your call and guarantee your repair for 12 months.
Troubleshooting
If your cleaner is not working properly run through the following checklist.
WARNING: To reduce the risk of personal injury, unplug the carpet
washer before performing maintenance/troubleshooting checks.
Why won’t the carpet washer turn on?
It may not be plugged into the electrical outlet correctly: ensure that the plug
is pushed in securely and switched on.
The power button on the unit hasn’t been fully depressed.
If unit cuts out during use, disconnect the unit from the wall socket, allow to
cool for one hour, clean the filter and empty the dirty water tank and check
hose, brushbar for blockages.
Why won’t the cleaner pick up solution/spills?
The dirty water tank may be full and the auto shut off engaged. Empty the
dirty water tank.
Ensure the dirty water tank is fitted correctly and the tank cap is securely
fitted.
Check the brushbar for blockages.
Why won’t the solution/clean water dispense?
The solution/clean water tank may be empty.
Ensure dirty water tank is fitted securely.
If there is any doubt call the Hoover Customer Helpline 08444 995 599 for
advice. They may be able to assist you over the telephone.
12


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