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Symptom Possible Cause Remedy
ST9120C shows the
message ‘SENSOR LOW
BATT’ and a flashing tap
symbol
CS92A batteries
are running low on
power
Change the CS92A batteries (see page
19 for how to do this)
CS92A battery low
indication (press CS92A
button and red light
gives a short flash every
second 0.1s on, 0.9s off.
Note: light will switch off
after approx 1 minute to
save battery power)
ST9120C shows the
message ‘NO SIGNAL
and a flashing tap
symbol
CS92A batteries are
running low on power
Change the CS92A batteries (see page
19 for how to do this)
RF communication
path between
ST9120C and
CS92A is blocked,
possibly by a
metal object
Check direct path between both
products and re-position any objects
that may be blocking the signal
Relocate the CS92A transceiver, if
possible
ST9120C shows the
message ‘SENSOR
FAULT’ and a flashing
tap symbol
CS92A sensor error
indication (Press
CS92A button and red
light blinks 0.5s on,
0.5s off. Note - light will
switch off after approx
1 minute to save
battery power
CS92A sensor
cable may be
disconnected
from the wiring
terminals
Re-connect the sensor wires to the
CS92A terminals
Fault with CS92A Call Installer
Troubleshooting Guide (cont.)
FAQ AND TROUBLESHOOTING
24


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