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Honda Honda Engines GX120 Rammer Manual

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14.
WARRANTY SERVICE
Owner
Satisfaction
Your satisfaction and goodwill are important to your dealer
and
to us. All
Honda warranty details are explained
in
the Distributor’s Limited Warran-
ty.
Warranty service is available at any dealership displaying the Honda
Power Equipment Engines sign.
To
locate dealers
in
your area, look
in
the
yellow pages of your telephone directory under Gasoline Engines, Garden
&
Lawn Equipment
&
Supplies, Lawn Mowers, etc.
1
Engines
Normally, any problem concerning the engine
will
be handled
bv
the
dealer‘s-service~department.
If you have a warranty problem that has not
been handled to your satisfaction, we suggest you take the following
action:
Discuss vour Droblem
with
a member of dealership management. Often
complaints can be quickly resolved at that level. If the problem has
already been reviewed
with
the Service Manager, contact the owner of
the dealership or the General Manager.
0
If your problem still has not been resolved to your satisfaction, contact:
American Honda Motor
Co.,
Inc.
P.O. Box 100021
Duluth, Georgia
301
36-9421
Telephone:
(404)
497-6400
We will need the following information
in
order to assist you:
-
Your name, address, and telephone number
-
Engine model and serial number
-
Date of purchase
-
Dealer name and address
-
Product or equipment
in
which the engine is installed.
-
Nature of the problem
After reviewing all the facts involved, you
will
be advised
of
what action
can be taken. Please bear
in
mind that your problem
will
likely be resolved
at the dealership, using the dealer’s facilities, equipment, and personnel,
so
it
is very important that your initial contact be
with
the dealer.
Your purchase of a Honda engine is greatly appreciated by both your
dealer and American Honda Motor
Co.,
Inc. We want to assist you in every
way possible to assure your complete satisfaction
with
your purchase.
36
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