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When there is something wrong with your TV, you can try turning off the TV and then restart it. You
can also operate according to the following chart. If the problem still cannot be solved,please
contact the professional technicians.
Appendix
Trouble shooting
Symptom
Remedy
No sound or picture
1. Check if the power line is in the outlet and if it has electricity.
button on the remote control.
3. Check the setting of picture brightness and contrast.
4. Check the volume.
The picture is normal,
but there is no sound.
No picture and white
or black picture.
The sound and picture
2. Check if you have pressed Power button on the TV or Power
1. Check the volume.
2. Check if Mute mode is set.
1. Adjust Picture Setting.
2. Check Colour System.
1. Try to find the appliance affecting TV set, and move it far away
are interfered.
Unclear picture or
picture with snow
from the TV set.
2. Try to insert the power plug of the TV set into another outlet.
1. Check the direction, position and connection of your antenna.
2. Adjust the direction of your antenna or reset or fine tune the
channel.
The remote control does
not work
1. Change the batteries in the remote control.
2. Clean the upper side of the remote control (radiating window)
3. Check the contacting points of the batteries.
4. Check if there is obstruction between the remote control and the
monitor.
H/V strip or the picture
shaking
The TV cabinet makes a
“Clicking” sound
5. Check if the batteries are correctly installed.
Check if there is interfering source nearby, such as appliances or
electric tools.
This happens due to room temperature change
causing the television cabinet to expand or contract
This is normal, and shouldn't cause alarm.
computer virus' or corrupted by disk data may affect proper play.
The DMP function not
working
PLEASE NOTE:
Images, music and video files which were modified and or damaged by
If your digital picture is pixelating and blotchy it may be due to the antenna
Check the USB devices for corruption.
Check the signal strength in the Channel menu to verify.
required along with suitable cabling for digital television receivers.
System,It may not be in an adequate position or a new antenna system is
31


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