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11. TECHNISCHE ONDERSTEUNING
Als u problemen hebt met uw product, gaat u naar http://ts.hercules.com en selecteert u de
gewenste taal. Vanaf hier hebt u toegang tot verschillende onderwerpen zoals hulpprogramma’s,
de FAQ (veelgestelde vragen) en de meest recente drivers en software die u helpen bij het
vinden van oplossingen. Als het probleem zich blijft voordoen, neem dan contact op met de
Hercules product technical support service (“Technical Support”):
Per e-mail:
Voordat u gebruik kunt maken van technische ondersteuning per e-mail, dient u zich eerst online
te registreren. Met de door u verstrekte informatie kunnen uw eventuele problemen sneller en
beter worden opgelost.
Klik op Registratie aan de linkerzijde van de pagina Technical Support en volg de aanwijzingen
op het scherm.
Indien u reeds geregistreerd bent, vult u de velden Gebruikersnaam en Wachtwoord in en klikt
u op Aanmelden.
Per telefoon (als u geen internettoegang hebt):
Bedrijfsuren en telefoonnummers kunnen gewijzigd worden. Ga naar http://ts.hercules.com voor de actuele contactgegevens
van Technical Support.
Belgïe
078 16 60 56
Kosten van interlokaal gesprek
Van maandag t/m vrijdag van 9:00 tot 13:00
en van 14:00 tot 18:00
Nederland
0900 0400 118
Kosten van lokaal gesprek
Van maandag t/m vrijdag van 9:00 tot 13:00
en van 14:00 tot 18:00
(Nederlands)
Van maandag t/m zaterdag van 9:00 tot 20:00
(Engels)
28


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Hercules DJ Control steel User Manual - English - 30 pages

Hercules DJ Control steel User Manual - German - 30 pages

Hercules DJ Control steel User Manual - French - 30 pages


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