This unit is designed for trouble-free operation. Most problems users encounter are due to operating errors. So, if you have a problem, first check this list for a possible
solution. If the problem persists, consult your authorized Harman Kardon Service Center.
IF THE PROBLEM IS...MAKE SURE THAT THE...
No lights illuminate when POWER button is pressed1. Unit is plugged into a live outlet
No sound is heard1. Correct input function selector button has been pressed
2. Volume is turned up
3. Speakers are connected properly
4. TAPE MON is not selected
5. Selected source is playing and functioning properly
Dolby Surround does not work on center and rear channels1. Correct surround mode is selected
2. Rear and Center levels are turned up
3. Selected source is providing Dolby encoded signal
4. Software is encoded with Dolby Pro Logic signal
Selecting video component produces sound but no picture1. Video cables are connected properly
2. Appropirate input or channel is selected on TV
3. Video/Antenna Switch on TV is set to Video
The TV picture does not match the sound1. Video sources are properly connected to receiver
2. Video/Antenna Switch on TV is set to Video
No output from one or more channels1. Cables are not defective: Check/replace speaker cables
2. The signal source is operating and providing proper signal output to the AVR10.
No center channel output1. Dolby surround or 3-Stereo is turned on
2. Phantom mode is not active
Tuner sound has a large amount of interference, or1. The antenna is properly connected
The “Stereo” display is not illuminated, or2. The antenna is properly located
Tuner sound distorts and/or volume level is too low3. The antenna is set in the proper direction
4. The antenna is adequate to receive the desired station
Tuner is intermittent or continuously buzzing or hissing1. The unit is away from fluorescent lights, TVs, motors and other electrical appliances
2. Other components are not causing interference. Try rearranging the order components are
stacked in or unplugging/disconnecting components until the interference stops
Stations cannot be preset1. After pressing the Memory button, the PRESET button on the remote is
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