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Troubleshooting tablePage EN-20
Troubleshooting table
Malfunctions can occur in all electrical appliances. This does not necessarily mean
there is a defect in the appliance. For this reason, please check the tables to see if you
can correct the malfunction.
WARNING
Risk of electric shock in case of improper repair!
Never try to repair a defective or suspected defective appliance yourself. You can put
your own and future users’ lives in danger. Only authorised specialists are allowed to
carry out this repair work.
Problem Possible causes Solutions, tips
Fans and lighting not
working.
The appliance is dis-
connected from the
mains.
Check to ensure that the mains plug is posi-
tioned correctly.
Check the socket by connecting another
electric device.
Check the fuse.
Lighting not working. LED bulb is defective. Contact our service team for this (see page
EN-21).
Grease is dripping off
the appliance.
Grease filter is
clogged.
Clean the grease filter (see page EN-17).
Circulation air oper-
ation:
Odours are not ad-
equately removed;
weak airflow.
Grease filter is
clogged.
Clean the grease filters and/or replace the
activated charcoal filters (starting at page
EN-17).
Exhaust air operation:
Poor performance.
The exhaust hood
does not have a suffi-
cient air supply.
The exhaust hood expels a large amount
of exhaust air. This is why you need to pro-
vide a sufficient air supply, e.g. by providing
non-sealable openings in doors, windows
and ventilation conduits.
Observe the safety instructions from page
EN-4.
The exhaust air hose
is bent or too long.
Check whether the exhaust air hose is bent
or too long.
44


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