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Problem Cause Solution
Water/ humidity / frost / ice in the fridge.
Water forms at underside of the
crisper glass covers.
• Moisture given off from wet
foods or door seal leaks or
frequent door openings in humid
• When placing foods in the fridge first pat them
with a dry cloth to remove excess moisture.
Possibly raise fresh food temperature.
Water/humidity/ frost on the outside of the fridge.
Wet air forms droplets of water
on the outside edges of the
fridge.
environment mixes with
cooler air at the door gasket
areas of the fresh food and
freezer compartments causing
condensation.
A small amount of dew or water moisture is
normal. It is best to wipe it down with a dry
cloth to improve performance.
A slight increase in the compartment
temperatures can reduce this moisture
formation.
• Check door gasket for proper seal and
cleaning.
Automatic ice-maker
The ice maker has stopped
making ice.
• The ice cube height sensor arm
has detected a full tray condition.
• The water supply valve is closed.
• The freezer section is not cold
enough.
• The water source saddle valve is
somehow blocked.
• To make more ice cubes you may distribute
your ice to the center drawer right side (or
lower drawer) to increase ice cube harvest
• Turn on the water supply valve.
Adjust the setting to the freezer to colder
setting and allow it to balance within 24 hours.
• Check the water supply saddle valve for
obstruction and replace it if damaged.
The ice making capacity is low.
• The freezer drawer area is not
cold enough.
• The water supply valve is not
high enough pressure or not
• The ice maker sensor arm is
• Set the freezer drawer to a colder setting.
25-121 psi and add water booster if too low.
• Make sure the water valve supply is open all
the way.
• Make sure the water filter is distributing enough
water and is not clogged.
• Make sure the drawer gaskets are sealing and
continuously.
• The ice maker level sensor is
• Check the movement of the ice maker sensor
The ice cubes have a bad odor.
• Uncovered, unwrapped, foods
are stored near the ice cube
container.
The water filter has approached
the end of its useful life.
long a period of time.
• Cover, wrap, and position frozen foods away
from the ice cube container.
• Check and replace the water filter.
• Dump out the stale ice cubes.
Troubleshooting (contd)
28


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