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0434515001403a 8
Too large wood logs
Use smaller logs (max. 0.7 kg/piece)
The fuel is burning
too fast:
Appliance not tight (sealing of the
door, of the glass)
Replace the sealing
The draft of the chimney too big
(min. 20 Pa. in the neck of
combustion products)
Shut the flap to the chimney or have a draught
limiter installed.
The glass of the door
gets soiled quickly:
Wet wood stock
Check up, max. 17 % of residual moisture
Too large wood logs
Use smaller logs (max. 0,7 kg/piece)
The draft of the chimney is too low
(min. 10 Pa. in the neck of
combustion products)
Seal the chimney cleaning orifices that are not
tight.
Have the draft of the chimney measured by the
chimneysweep in charge.
Air slider for ignition open
Position “ON
When the fuel starts burning lively, set the slider
for ignition to the position "Heating operation
regime"
The draft of the chimney too big
(min. 20 Pa. in the neck of
combustion products)
Have a draft limiter installed
The door glass has
milky colour
Overheating
New glass
Bothering smoke:
The fuel has not burned down
completely
Stoke new fuel on live embers only (no flame)
The draft of the chimney is too low
(min. 10 Pa. in the neck of
combustion products)
Seal the chimney cleaning orifices that are not
tight.
Have the draft of the chimney measured by the
chimneysweep in charge.
8. Guarantee
HAAS + SOHN gives the buyer a guarantee in the frame of valid legal regulations. The two-year guarantee runs from
the moment of the actual hand-over.
As a document, the respective invoice is to be presented.
In case that a defect comes up in your appliance during the guarantee period, HAAS + SOHN eliminates (repairs) the
defect in the shortest possible time, or replaces the faulty thing as per your choice. Cancellation of the contract/
reduction of price are ruled out, unless it contradicts legal regulations. There can be employed only the spare parts
that have been approved by the manufacturer expressly, or are offered by him.
Replacement parts that are covered by the warranty and which the customer can replace himself are provided free of
charge during the warranty period. Replacement parts are provided without service intervention. However, if the
customer requires assembly of replacement parts by a service technician, this service is charged.
The changes of the object of the purchase, which are due to its habitual use are excluded from the guarantee.
Not executed or incorrect maintenance or cleaning, the draft of the chimney adjusted improperly with reference to the
appliance, insufficient or too big, unprofessional handling, negligence or alterations of the appliance exclude
guarantee claims, too.
In case of any alteration in the construction of the stove, as well as of its use contrary to the determined
purpose, all the rights arising from the guarantee cease to exist.
8


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