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Repairs to a product operated at any time on commercial or non-residential
household premises (unless we have previously agreed to the installation environment).
This guarantee is limited to the cost of repairing the product. To the extent permitted by law,
the Manufacturer does not accept and will not be held liable for any financial loss incurred
in connection with the failure of any product to operate in accordance with the expected
standards. Such financial loss includes but is not limited to loss arising from:
Time taken off work.
Damaged food, clothing or other items.
Meals taken at restaurants or from takeaways.
General compensation for inconvenience.
Important Notes
1. Your product is designed and built for domestic household use only.
2. The guarantee will automatically be void if the product is installed or is used in
commercial or non-residential domestic household premises, unless we have previously
agreed to the installation environment.
3. The product must be correctly installed, located and operated in accordance with
the instructions contained in the User Instructions Booklet provided with your product.
4. Professional installation by a qualified Electrical Domestic Appliance Installer is
recommended for all Washing Machines, Dishwashers and Electric Cookers (as incorrect
installation may result in you having to pay for the cost of repairing the product).
5. Gas Cookers must be professionally installed by a Gas Safe (or Gas Networks
Ireland for Republic of Ireland) registered gas installer.
6. This guarantee is given in respect of products purchased and used within the
United Kingdom and the Republic of Ireland.
7. This guarantee is effective from the initial date of purchase of a new product from
an authorised retailer and will be void if the product is resold.
8. This guarantee does not apply to graded sales (where the product is purchased
as a “second”).
9. Possession of a copy of these terms and conditions does not necessarily mean
that a product has the benefit of this guarantee. If you have any questions, please call our
Call Centre on the number set out above.
10. The Manufacturer reserves the right to terminate the guarantee if its staff or
representatives are subjected to physical or verbal abuse in the course of carrying out their
duties.
11. Optional extras, where available (i.e. extendable feet) are supplied on a
chargeable basis only.
Does Grundig offer replacements?
This is a repair-only guarantee. On occasion, the Manufacturer may at its sole discretion,
replace your product with a new product instead of carrying out a repair. Where a
replacement is offered, this would normally be an identical model but when this is not
possible, a model of similar specification will be provided. The Manufacturer will cover the
costs and arrange for the delivery of the new product and for the return of the old product.
Any costs related to disconnecting the faulty product and installing the replacement product
will not be borne by the Manufacturer unless previously agreed to in writing. The original
guarantee will continue to apply to the replacement product; the new product will not come
with a new guarantee.
47


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