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Problem: Cause or remedy:
Door is difficult to open:
If you are trying to open the freezer door after just
having closed it, this could be difficult to do.
As you open the door, some cool air escapes from
the appliance and it is replaced by warm air from the
environment. When this air is cooled, negative pressure is
generated which results in problems as you try to open
the door. After a few minutes, the condition is normalized
and the door can be easily opened again.
LED lighting does not
work:
If LED lighting does not work, call a service technician.
Do not attempt a repair of the LED lighting yourself, as
there is danger of contact with high voltage!
VitaLED lighting does not
work:
If the VitaLED lighting does not work, call a service
technician.
Indication of error code on
the display (only with some
models):
• If E appears on the display, call a service technician.
If none of the instructions above fixes your problem, call the nearest authorized service center
and state the type, model, and serial number found on the rating plate/label which is located in
the appliance interior.
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