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Troubleshooting
This section provides important instructions for localising and correcting problems.
Follow these instructions in order to avoid hazards and damage.
Problem causes and solutions
The following table is intended to help you localise and solve minor problems.
Problem Possible cause Solution
The rechargeable battery pack
of the parent unit does not
charge
Charging station plug not connected Connect plug
Dirty contacts Clean the battery terminals and char-
ging station contacts with a soft cloth
A rechargeable battery is defective Replace the batteries
Parent unit does not switch on
(displayremains black)
The rechargeable batteries are not
charged
Charge the batteries
Equipment defective Contact customer service
The out of range’ alarm is
audible
Baby unit is not switched on Switch on the baby unit
The parent unit and baby unit are too
far apart
Reduce the distance between the
parent unit and the baby unit
The parent unit does not repro-
duce the sounds picked up by
the baby unit
The volume setting of the parent unit
may be too low.
Increase the volume setting of the
parent unit
The microphone sensitivity of the
baby unit may be set too low.
Check the VOX sensitivity and the
volume setting of the parent unit and
increase if necessary.
Limited range and interference
during transmission
The range of the equipment depends
on the surroundings.Steel structures
and concrete walls can impair trans-
mission.
Avoid obstacles as much as possible.
The equipment emits a
high-pitched whistle
The parent unit and baby unit are too
close together
Increase the distance to at least 2
metres
Reset
To reset the unit back to the factory settings:
Press the menu
button. The setting menu is displayed.
Press the +
button until the reset symbol is highlighted.
Press the OK button
.
The OK symbol is blinking, press the OK button
to conrm the reset.
If you want to leave the menu without reset, select the exit icon.
Press the OK button
to conrm.
Press the menu button
2 times to leave the menu.
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