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Lombok A130/AL130A/A230/AL230A / Großbritannien / A31008-M2412-L101-1-7619 / Lombok.fm / 11.08.2014
Version 4, 16.09.2005
13
Questions and answers
If you have any queries about the use of your telephone, visit our website at
www.gigaset.com/service
for 24-hour support. The table below contains a list of common problems and possible
solutions.
Contact with liquid
If the device comes into contact with liquid:
1 Disconnect the power supply.
2 Remove the batteries and leave the battery compartment open.
3 Allow the liquid to drain from the device.
4 Pat all parts dry.
5 Place the device in a dry, warm place for at least 72 hours (not in a microwave,
oven etc.) with the battery compartment open and the keypad facing down (if ap
-
plicable).
6 Do not switch on the device again until it is completely dry.
Problem Cause Solution
Nothing
appears in
the
display.
The handset is not switched
on.
The batteries are flat.
Press the end call key a for approx.
5
seconds or place the handset in
the base station.
Charge or replace the batteries.
No wireless
connection
to
the base
station,
Base
flashes in
the display.
The handset is outside the
range of the base station.
The handset is not regis-
tered.
The base station is not
turned on.
Move the handset closer to the base
station.
Register the handset ¢ page 10.
Check the mains connector on the
base station
¢ page 5.
You cannot
hear a ringer/
dialling tone
from the fixed
line network.
The phone cord supplied
has not been used or has
been replaced by a new cord
with the wrong jack connec
-
tions.
Please always use the phone cord
supplied or ensure that the
pin
connections are correct when
purchasing from a retailer: 3-4
assignment of telephone leads/
EURO
CTR37.
Error tone
sounds after
system PIN
prompt.
PIN forgotten.
The system PIN you have
entered is incorrect.
Reset the system PIN to the default
0000
¢ page 11.
All handsets are de-registered. All
settings are reset. All lists are
deleted.
!
When it has fully dried out, you will normaly be able to use it again.
Service (Customer Care)
Step by step towards your solution with Gigaset Customer Care
www.gigaset.com/service
Visit our Customer Care pages:
www.gigaset.com/service
Here you will find:
Frequently asked questions
Free software and user manual downloads
Compatibility checks
Contact our Customer Care staff:
Couldn't find a solution in the FAQs section?
We are happy to help...
... by eMail: www.gigaset.com/contact
... by telephone:
United Kingdom
www.gigaset.com/uk/service
Service Hotline: 020 36953111 (local call cost charge)
Ireland
www.gigaset.com/ie/service
Service Hotline: 0818 200 033 (6.6561 Ct./Call)
Please have your proof of purchase ready when calling.
Please note that if the Gigaset product is not sold by authorised dealers in
the national territory the product may not be fully compatible with the national tele
-
phone network. It is clearly specified on the box near the CE mark for which country/
countries the equipment has been developed. If the equipment is used in a manner
inconsistent with this advice or with the instructions of the manual and on the product
itself, this may have implications on the conditions for warranty or guarantee claims
(repair or exchange of product).
In order to make use of the warranty, the product purchaser is asked to submit a
receipt which proves the date of purchase (date from which the warranty period
starts) and the type of goods that have been purchased.
13


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