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Gigaset A475/A475A (A415x) / BE-NL / A31008-M2501-M201-1-3F19 / Penguin.fm / 31.07.2017
Template Bali, Version 1, 16.02.2012
Questions and answers
If you have any queries about the use of your telephone, visit our website at www.gigaset.com/service
for 24-hour support. The table below contains a lis
t of common problems and possible solutions.
Care
Wipe the device with a damp cloth or an antistatic cloth. Do not use solvents or microfibre cloths.
Never use
a dry cloth; this can cause static.
In rare cases, contact with chemical substances can cause changes to the device’s exterior. Due to the wide variety of
ch
emical products available on the market, it was not possible to test all substances.
Impairments in high-gloss finishes can be carefully r
emoved using display polishes for mobile phones.
Contact with liquid
If the handset has come into contact with liquid:
1 S
witch the handset off and remove the battery immediately.
2 Allow the liquid to drain from the handset.
3 Pat all parts dry, then place the handset with the battery compartment open and the keypad facing down in a dry,
warm
place for at least 72 hours (not
in a microwave, oven etc.).
4 Do n
ot switch on the handset again until it is completely dry.
When it has fully dried out, you will usually be able to use it again.
Problem Cause Solution
Nothing appears on
th
e display.
The handset is not switched on.
The batteries are flat.
Press the end call key a for approx. 5 seconds or place
the handset in the base station.
Charge or replace the batteries.
No wireless connec-
tion to the base sta-
tion, Ba
se flashes in
the display.
The handset is outside the range of
the ba
se station.
The base station is not turned on.
Move the handset closer to the base station.
Check the mains connector on the base station
¢ page 3.
The display shows
Re
gister HS or Put
into base.
Handset has not been registered
with the base station or has been
de-registered.
Register the handset ¢ page 12.
Handset does not
ri
ng.
The ring tone is deactivated.
The phone only rings if the phone
numb
er has been transferred.
The phone does not ring in a spe-
cific time period.
Activate the ring tone
¢ page 15.
Activate the ring tone for anonymous calls
¢ page 14.
Deactivate the "Time Control" or change the time period
¢ page 14.
You cannot hear a
ri
nger/dialling tone
from the fixed line
network.
The phone cord supplied has not
bee
n used or has been replaced by
a new cord with the wrong jack
connections.
Please always use the phone cord supplied or ensure
th
at the pin connections are correct when purchasing
fr
om a retailer: 3-4 assignment of telephone leads/
EURO CTR37.
Error tone sounds
a
fter system PIN
prompt.
PIN forgotten.
The system PIN you have entered is
in
correct.
Reset the system PIN to the default 0000 ¢ page 15.
All handsets are de-registered. All settings are reset.
A
ll lists are deleted.
18


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