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S1200
12-1
12. FAQ
Why can’t I turn on the device?
Please make sure that the device has sufficient
power, and that the battery is secured in the device.
Plug the device to an outlet by the AC charger.
Check whether the LED light on the device has
turned on, and then, press Power Key on the device
to turn on the device.
Why can’t my device make any sound alerts?
Tap the speaker icon
on the upper-right corner
of the screen, and then, adjust the volume.
When I open a file or activate a program, an
“Insufficient Memory” message pops up. How
should I do?
The memory of the device is shared by both of the
storage and programs. You can follow the steps
below to release memory.
1. Remove the rarely used programs.
2. Remove the rarely used files.
Why doesn’t the screen respond to my touch
accurately?
Tap Start > Settings > System > Screen > General
tab. Select “Align Screen” to align the screen.
My device cannot form a successful connection
with ActiveSync. How should I do?
Please make sure you have installed ActiveSync 4.5
or later version in your computer. You can find
ActiveSync in the CD, or you can download the latest
version from Microsoft’s website.
Please make sure you have connected the device to
the computer with a USB cable.
Make sure that you are not running another program
that is using the same serial port.
If the connection still fails, remove ActiveSync in your
computer, and reinstall it.
How do I take out the Micro SD card from the SD
adapter?
The card slot on this device is designed for the Micro
SD card. To remove the Micro SD card from the SD
card adapter, please press the card, and then, take
out it.
Can I synchronize information with PC and
Microsoft Exchange Server at the same time?
No. You can only synchronize information either with
PC or with Exchange Server at one time.
How do I connect a Bluetooth headset to my
device?
1. Tap Start > Settings > Bluetooth > Devices tab,
and then, tap “Add new device”.
2. Tap the name of the Bluetooth headset, and then,
tap “Next”. The device will pair the device with the
Bluetooth headset automatically.
3. Windows Mobile will try one of the preconfigured
password (0000, 1234…) to pair the Bluetooth
headset with the device automatically.
How do I make a video call?
Do one of the following steps:
On the Phone keypad, input the phone number,
and then, tap
.
In “Contacts”, hold down on a contact, and
then, tap
Video call” on the pop-up menu.
In Call History, hold down on a phone number, and
then, tap
Video call” on the pop-up menu.
62


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