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7-1
MD800
7. Q&A
7.1 Q&A
QI am trying to install the GSmart MD800
onto another computer, but the software
installation window is not open, nor is
there an icon in My Computer, what can I
do?
AVista / XP
Click on My Computer > Properties >
Hardware > Device Manager > Universal
Series Bus controllers. Right-click USB
Mass Storage Device and choose Enable.
GSmart MD800 should now appear as a
CDROM USB Device. The Install Shield
Wizard should start to run automatically. If it
does not, click on the MD800 ExpressCard
icon in My Computer
Q: Why does the main screen display No
SIM card?
A Make sure that GSmart MD800 and SIM
card are plugged in or inserted correctly. If
it is, and No SIM card is still displayed,
check the LED
If the LED is not light up, the problem could
be
- The USB cable or adapter casing is not
functioning (if applicable)
- GSmart MD800 is not slid correctly into the
adapter casing
- The USB port or Express Card Slot is not
active. Check the Device Manager
QThe main screen is stuck on Initial SIM
Card, what can I do?
ARe-plug or reconnect GSmart MD800. If it
does not work, restart the computer. If it
does not work, check the SIM card, which
may have a poor connection or be locked
Q: The SIM card is working, so why can’t
GSmart MD800 make a connection?
ACheck the profile information; click Menu >
Profile. See Chapter 2 for details.
If profile settings are in order, the radio or
network settings may need an adjustment.
Click Menu > Setting. See Chapter 4 for
details. If Radio and Network settings are
in order, please check the signal strength
indicator in the upper-left corner of the
Express Card
Q: Can I use GSmart MD800 Express Card
on an airplane?
AYes, you can simply unplug GSmart
MD800. It will allow you to compose
messages, adjust most settings, or
perform other Express Card functions.
However, removing the SIM card, while
keeping GSmart MD800 plugged in, is not
the same as unplugging it. Removing the
SIM card will cause the Express Card
software to close after a few moments.
You may also keep GSmart MD800
plugged in, but in Flight Mode. Click the
Connection Radio icon; if the icon is light
up and it means on. If the icon stays dark
and it means off. And GSmart MD800 is
safe for in-flight use
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