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Using the Device in Charging Mode
You can interact with the device while charging it with your
computer. For example, you can use Bluetooth connected
features or customize device settings.
1
Connect the device to your computer using the USB cable.
2
Select to exit USB mass storage mode.
Device Care
NOTICE
Avoid extreme shock and harsh treatment, because it can
degrade the life of the product.
Avoid pressing the keys under water.
Do not use a sharp object to clean the device.
Never use a hard or sharp object to operate the touchscreen, or
damage may result.
Avoid chemical cleaners, solvents, and insect repellents that can
damage plastic components and finishes.
Thoroughly rinse the device with fresh water after exposure to
chlorine, salt water, sunscreen, cosmetics, alcohol, or other
harsh chemicals. Prolonged exposure to these substances can
damage the case.
Do not store the device where prolonged exposure to extreme
temperatures can occur, because it can cause permanent
damage.
Cleaning the Device
NOTICE
Even small amounts of sweat or moisture can cause corrosion
of the electrical contacts when connected to a charger.
Corrosion can prevent charging and data transfer.
1
Wipe the device using a cloth dampened with a mild
detergent solution.
2
Wipe it dry.
After cleaning, allow the device to dry completely.
Troubleshooting
Tips for Erratic Heart Rate Data
If the heart rate data is erratic or does not appear, you can try
these tips.
Clean and dry your arm before putting on the device.
Avoid wearing sunscreen under the device.
Wear the device above your wrist bone. The device should
be snug but comfortable.
NOTE: You can try wearing the device higher on your
forearm. You can try wearing the device on your other arm.
Warm up for 5 to 10 minutes and get a heart rate reading
before starting your activity.
NOTE: In cold environments, warm up indoors.
Rinse the device with fresh water after each workout.
Maximizing Battery Life
Turn off the Auto Backlight setting (Device Settings on Your
Garmin Connect Account, page 4).
Decrease the backlight brightness (Device Settings, page 5).
In your smartphone notification center settings, limit the
notifications that appear on your vívosmart HR device
(Managing Notifications, page 3).
Turn off smart notifications (Bluetooth Settings, page 4).
Turn off Bluetooth wireless technology when you are not
using connected features (Turning Off Bluetooth Wireless
Technology, page 4).
Stop broadcasting heart rate data to paired Garmin devices
(Broadcasting Heart Rate Data to Garmin
®
Devices, page 3).
Turn off wrist-based heart rate monitoring (Device Settings,
page 5).
NOTE: Wrist-based heart rate monitoring is used to calculate
vigorous intensity minutes and calories burned.
Resetting the Device
If the device stops responding, you may need to reset it. This
does not erase any of your data or settings.
1
Hold the device key for 10 seconds.
The device turns off.
2
Hold the device key for one second to turn on the device.
Restoring All Default Settings
You can restore all of the device settings back to the factory
default values.
NOTE: This deletes all user-entered information and activity
history.
1
Press the device key to view the menu.
2
Select > Restore Defaults > .
Updating the Software Using Garmin
Connect Mobile
Before you can update your device software using the Garmin
Connect Mobile app, you must have a Garmin Connect account,
and you must pair the device with a compatible smartphone
(Pairing Your Smartphone, page 1).
1
Synchronize your device with the Garmin Connect Mobile
app (Synchronizing Your Data with the Garmin Connect
Mobile App, page 1).
When new software is available, your device alerts you to
update the software.
2
Follow the on-screen instructions.
Updating the Software Using Garmin
Express
Before you can update your device software, you must have a
Garmin Connect account, and you must download and install
the Garmin Express application.
1
Connect the device to your computer using the USB cable.
When new software is available, Garmin Express sends it to
your device.
2
Disconnect the device from your computer.
Your device alerts you to update the software.
3
Select an option.
Support and Updates
Garmin Express (www.garmin.com/express) provides easy
access to these services for Garmin devices.
Product registration
Product manuals
Software updates
Data uploads to Garmin Connect
Getting More Information
Go to www.garmin.com/intosports.
Go to www.garmin.com/learningcenter.
6 Troubleshooting
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