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ENGLISH
Troubleshooting
This chapter summarises the most common problems you could encounter with
your machine.
Machine actions Causes Solutions
The machine does not switch
on.
The machine is not connected to
the electric network.
Connect the machine to the electric
network.
The coffee dispensed is not
hot enough.
The cups are cold. Preheat the cups with hot water.
The drip tray gets lled
although no water is drained.
Water is sometimes drained
automatically by the machine into
the drip tray to manage circuit
rinsing and ensure optimum
machine performance.
This is a normal behaviour of the
machine.
The machine displays the red
LED light on steady even
after the coffee pucks have
been emptied.
The coffee pucks container has
been emptied when the machine
was off.
The coffee pucks container must always
be emptied with the machine on. Wait
until the red LED light starts ashing
more slowly before reinserting the
drawer.
No hot water or steam is
dispensed.
The hole of the steam wand is
clogged.
Clean the hole of the steam wand using
a pin.
Caution: Make sure that the
machine is off and has cooled down
before performing this operation.
Dirty Capp in Cup system (if any). Clean the Capp in Cup system.
Coffee does not have enough
crema.
(see note)
The machine is performing the
autoregulation operation.
Dispense several cups of coffee so
that the machine regulates itself
automatically.
The blend is unsuitable, coffee is
not freshly roasted or the grind is
too coarse.
Change coffee blend or adjust the grind
as explained in the "Adjusting the Coffee
Grinder" section.
The machine takes a long
time to warm up or the
amount of water dispensed
from the wand is too little.
The machine circuit is clogged by
limescale.
Descale the machine.
The brew group does not
come out.
The brew group is out of place. Turn on the machine. Close the service
door. The brew group automatically
returns to the initial position.
The coffee pucks container is
inserted.
Remove the coffee pucks container
before removing the brew group.
There is a lot of ground coffee
under the brew group.
The coffee used is not suitable for
automatic machines.
It may be necessary to change the type
of coffee or the coffee grinder settings.
Naviglio milk en-nl-pl.indd 32 01/08/2019 09:46:55
32


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