595727
94
Zoom out
Zoom in
Previous page
1/96
Next page
www
www
.foscam.com
.foscam.com
Shenzhen
Shenzhen
Foscam
Foscam
Intelligent
Intelligent
Technology
Technology
Co.,
Co.,
Limited
Limited
Tel:
Tel:
86
86
755
755
2674
2674
5668
5668
Fax:
Fax:
86
86
755
755
2674
2674
5168
5168
91
Hardware Warranty Information
FOSCAM provide 2-year limited warranty for naked product and 6-month limited warranty for accessories.
Limited Hardware Warranty
FOSCAM products are warranted to be free from manufacturing defects in materials and workmanship starting
from the shipping date of FOSCAM.
This limited hardware warranty does not cover:
Software, including the software added to the products through our factory-integration system, software that
included in the CD,etc.
Usage that is not in accordance with product instructions.
Failure to follow the product instructions.
Abuse firmware upgrade without the authorized technician’s guidance.
Normal wear and tear.
Return Procedures
Please read FOSCAM warranty policy & policy of your reseller first before sending items back to
point-of-purchase.
Customer must first contact point-of-purchase to obtain a Return Merchandise Authorization (RMA) number before
returning the product. If the product you received is suspected to be defective and the product warranty has not
expired, The RMA number will allow your reseller to track your return much easier and help them expedite
processing your request.
After receiving your RMA case number, pack the item(s) very well with the original box and all the original
accessories included such as power adapters, brackets, cables, manuals, and driver CD disks.
Write your RMA number and the return reason (the problem of the product) on the warranty card along with the
complete package to send them back.
Replacement Services
If customers ask for replacement service, please contact point-of-purchase and follow their policy.
Our technicians will inspect all items returned for replacement requests. If the retuned product is found in working
order, we will return the same item received. However customers shall be responsible for all shipping & handling
charges incurred for getting the units back to customers.
If returned products are found defective, we will replace the product and assume the shipping cost for sending back
the replacement unit to customers.
If for any reason, we are unable to provide a replacement of the original returned item(s). You will have a choice for
a “Substitute item at the same equal value.
We do not provide exchange and replacement due to normal hardware upgrade according the market after 14 days
after the product is delivered.
Our technicians will test the product before send out the replacement, any other demand for more than two times
replacement for the same product during replacement limit will be rejected.
Replaced products are warranted from the balance of the former warranty period.
Warranty Forfeiture
94


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Foscam FI 9818W at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Foscam FI 9818W in the language / languages: English as an attachment in your email.

The manual is 7,16 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Foscam FI 9818W

Foscam FI 9818W Quick start guide - Dutch - 2 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info