Manual Ford Focus - maart 2011 - aug 2011 (page 213 of 301) (English)

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In the United States, a warranty dispute must be submitted to the BBB

AUTO LINE before taking action under the Magnuson-Moss Warranty

Act, or to the extent allowed by state law, before pursuing replacement

or repurchase remedies provided by certain state laws. This dispute

handling procedure is not required prior to enforcing state created rights

or other rights which are independent of the Magnuson-Moss Warranty

Act or state replacement or repurchase laws.

IN CALIFORNIA (U.S. ONLY)

California Civil Code Section 1793.2(d) requires that, if a manufacturer

or its representative is unable to repair a motor vehicle to conform to the

vehicle’s applicable express warranty after a reasonable number of

attempts, the manufacturer shall be required to either replace the

vehicle with one substantially identical or repurchase the vehicle and

reimburse the buyer in an amount equal to the actual price paid or

payable by the consumer (less a reasonable allowance for consumer

use). The consumer has the right to choose whether to receive a refund

or replacement vehicle.

California Civil Code Section 1793.22(b) presumes that the manufacturer

has had a reasonable number of attempts to conform the vehicle to its

applicable express warranties if, within the first 18 months of ownership

of a new vehicle or the first 18,000 miles (29,000 km), whichever occurs

first:

1. Two or more repair attempts are made on the same non-conformity

likely to cause death or serious bodily injury OR

2. Four or more repair attempts are made on the same nonconformity (a

defect or condition that substantially impairs the use, value or safety of

the vehicle) OR

3. The vehicle is out of service for repair of nonconformities for a total of

more than 30 calendar days (not necessarily all at one time)

In the case of 1 or 2 above, the consumer must also notify the

manufacturer of the need for the repair of the nonconformity at the

following address:

Ford Motor Company

16800 Executive Plaza Drive

Mail Drop 3NE-B

Dearborn, MI 48126

Customer Assistance

213

2011 Focus (foc)

Owners Guide, 1st Printing

USA (fus)

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Others manual(s) of Ford Focus - maart 2011 - aug 2011

Ford Focus - maart 2011 - aug 2011 User Manual - German - 336 pages

Ford Focus - maart 2011 - aug 2011 Additional guide - Dutch - 2 pages

Ford Focus - maart 2011 - aug 2011 User Manual - Dutch - 334 pages

Ford Focus - maart 2011 - aug 2011 User Manual - French - 337 pages

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Ford Focus - maart 2011 - aug 2011 Manual

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