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Service notes
30
Service notes
Store the grinder, the user manual and, if applicable, the accessories in the storage
case.
FERREX® devices are largely maintenance-free. For notes on cleaning and
maintenance, refer to the chapter “Cleaning and maintenance”.
FERREX® devices undergo strict quality controls. If, however, the functioning of
the device is disrupted, send the grinder to the manufacturer as described in the
chapter ‘Checking the grinder and package contents’.
Provide a brief written description to shorten the troubleshooting process and
repair time. During the warranty period, keep the warranty card and the proof of
purchase with the grinder.
If the repair is not covered by warranty, you will be billed for the repair costs.
IMPORTANT! Opening the grinder voids your warranty claim!
IMPORTANT! You are expressly advised that, pursuant to the German Product
Liability Act, the manufacturer is not required to assume responsibility for
damages caused by the grinder of the manufacturer if this is attributed to im-
proper repair or the use of replacement parts which are not original parts from
or parts approved by the manufacturer and the repair was not performed by
the customer service team of Conmetall Meister GmbH or an authorised
professional with corresponding qualifications! The same applies to the
accessory parts.
To prevent damage during transport, securely pack the grinder or use the storage
case.
The manufacturer also guarantees the affordable performance of all repairs to
FERREX® appliances that become necessary after the expiration of the warranty
period.
32


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