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Eva Calor Hydro Slim Kantina 16 kW Manual

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Congratulations! Thank you for purchasing an Eva Stampaggi product.
Warranty
The warranty period is two years if the product was purchased by a private customer (must be proven in the relevant tax document
pursuant to the Italian Legislative Decree no. 24, February 2 2002) and one year if it was purchased by a company or by a professional
(subject to VAT - as per relevant invoice).
The tax document referred to the product purchase gives validity to the warranty and the date on it shall be used to calculate the
warranty period.
The warranty provided shall be subject to the following terms and conditions:
You can contact the staff in charge of the after-sale procedure by calling +39 0438 35469 or by sending an email to info@evacalor.it
Our qualified staff will provide you with information concerning technical, installation or maintenance problems.
Should it prove impossible to solve the issue over the phone, our staff will forward it to the Technical Support Service closest to you,
which will guarantee assistance from a technician within 5 working days.
Any parts replaced during the warranty period shall be covered for the remaining period of the purchased product warranty.
The manufacturer shall not pay the customer any indemnities for the inconvenience of not being able to use the product during the
period required for repairing.
Should it be necessary to replace the product, the manufacturer will deliver it to the retailer who will then deliver it to the end user
following the same procedure as for the product purchase.
This warranty is valid within Italy. Should the product be sold or installed abroad the warranty shall be recognised by the distributor
in charge of the relevant territory.
This warranty covers the repair or replacement of faulty parts or components or of the entire product at our sole discretion.
Whenever you require assistance, you may be asked to provide:
• Serial number
• Stove model
• Purchase date
• Purchase location
• Warranty activation certificate filled in by an authorised Technical Assistance Centre
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