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38 EN EN 39
Voice Prompt Cause and Solution
Error 9: Magnetic
Boundary Strip
detected. Move device
to a different area.
Device is too close to a strong magnetic field or strip. Move
the device to a dierent area and try again.
Error 21: Auto-empty
station blocked by
surrounding obstacles.
Auto-empty station is blocked by obstacles, clear any
obstacles around the auto-empty station and try again.
Error S1: Battery Error.
Refer to Owner's
Manual or App for
help.
Open the battery compartment and check whether the
battery is connected and restart the device.
Battery Temperature may be too high or low; wait until
the battery falls to normal temperatures before usage
(0°C ~ 40°C / 32°F ~ 104°F).
If the issue persists, contact customer support for help.
Error S2: Wheel
Module Error. Refer
to Owner's Manual or
App for help.
Check whether the wheels are stuck or dust is trapped
inside before restarting the device.
If the issue persists, contact customer support for help.
Error S3: Side Brush
Error. Refer to Owner's
Manual or App for
help.
Check whether the side brush is stuck in an unknown
object before restarting the device.
If the issue persists, contact customer support for help.
Error S4: Suction Fan
Error. Refer to Owner's
Manual or App for
help.
Check whether the fan blades are stuck in an unknown
object before restarting the device.
Clean the dust box and filters before restarting the device.
If the issue persists, contact customer support for help.
Error S5: Rolling Brush
Error. Refer to Owner's
Manual or App for
help.
Remove and clean the roller brush, roller brush
connection, roller brush cover and suction inlet before
restarting the device.
If the issue persists, contact customer support for help.
Error S8: Path Tracking
Sensor Error. Refer to
Owner's Manual or
App for help.
Check and clean the path tracking sensor for unknown
objects before restarting the device.
If the issue persists, contact customer support for help.
Error 54: Please install
the dust bag. Check if the dust bag is missing or installed incorrectly.
Voice Prompt Cause and Solution
Error 66: Auto-empty
station input voltage
error, please check.
Check if the input voltage of your region is consistent
with the information printed at the bottom of the auto-
empty station. If not, contact customer support for help.
Specifications
Input 19V 0.6A
Battery Voltage 14.4 V
Power Consumption 48W
Battery Type
14.4V
Li-ion 2600mAh
Dust Box Capacity 420ml
Cleaning Time Maximum 100 min
Charging Time 300 - 360 min
Power Consumption 1000W
21


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