FAQ 16-5
11.
My Pocket PC's Activesync cannot be executed or make a
connection. What should I do about it?
Answer:
n
Make sure you have installed Activesync version 4.5 or above. The
companion CD contains the software. If you have lost the CD, you may
download it from the Microsoft Website.
o
Make sure the charger as well as the USB cable provided along with the
product are already connected up to your PC end.
p
Make sure you are not executing another program that uses the same serial
port you selected for operation during installation.
q
If your Activesync is still not working, remove and delete the old version
of Activesync software at the PC end and install it once again.
12. My PC uses Windows Vista™ operating system, how will it handle
the Pocket PC connection?
Answer:
n
Please make sure that the Windows Mobile
®
Device Center included in the
companion CD is installed.
o
Make sure that the included USB cable is properly connected to the PC
port.
13. My PC currently has Microsoft Outlook installed, will it work with
the Pocket PC?
Answer: Refer to the download link which you can see in the companion
CD. If your current Microsoft Outlook version is older than that, uninstall
the older version, then install the Microsoft Outlook limited trial version.
When the trial period is over, contact with Microsoft for more information
on purchasing the retail version.
