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22 Esscom Butler E550 TWIN/TRIPLE
Esscom Butler E550 TWIN/TRIPLE
11 Troubleshooting
12 Technical data
Range: up to 300 m in open space
up to 50 m in buildings
Dialling options: DTMF (tone) and Pulse
Batteries: 2 x 1.2V, 600 mAh AAA Type NiMH rechargeable
Max. standby time: approx. 100 hours
Max. talk time: 10 hours
Ambient temperature: +5 °C to +45 °C
Permitted relative air humidity: 25 to 85 %
Power supply base adapter: 220/230V, 50Hz
Memories: 50 with max. 24 digits and 16 characters
13 Warranty
13.1 Warranty period
The devices have a 36-month warranty period. The warranty period starts on the day the new
unit is purchased. There is no warranty on standard or rechargeable batteries (AA/AAA type).
Consumables or defects causing a negligible effect on operation or value of the equipment
are not covered.
The warranty has to be proven by presentation of the original or copy of the purchase receipt,
on which the date of purchase and the unit-model are indicated.
13.2 Warranty handling
A faulty unit needs to be returned to an authorized service centre including a valid purchase
note and a filled in service return card.
If the unit develops a fault during the warranty period, the service centre will repair any
defects caused by material or manufacturing faults free of charge, by either repairing or
Problem Possible cause Solution
No Display Batteries not charged Check the position of the
batteries
Recharge the batteries
No dialling tone Telephone cable not
properly connected
Check the connection
of the telephone cable
Volume of conversation
partner too low
Adjust the volume during the
conversation by pressing the
volume key
Handset ringer volume too low Adjust the ringer volume
Not possible to dial a number Wrong dial mode See “Setting the dialling mode”
to set the correct dial mode
22


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