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Contents
5
When the Indicators Provide No Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Problems relating to images. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Problems when projection starts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Other problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Interpreting Event IDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Where to Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Internet Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Speak to a Support Representative. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Purchase Supplies and Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Maintenance
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Cleaning the Projector's Surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Cleaning the Lens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Cleaning the Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Replacing Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Replacing the Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Lamp replacement period. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
How to replace the lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Resetting the Lamp Hours. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Replacing the Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
Air filter replacement period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
How to replace the air filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
Notes on Transportation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Moving Nearby. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
When Transporting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Preparing packaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Notes when packing and transporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Monitoring and Controls
EasyMP Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Changing Settings Using a Web Browser (Web Control) . . . . . . . . 127
Displaying Web Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Displaying Web Remote . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Displaying Lens Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Setting Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Secure HTTP Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Using the Mail Notification Function to Report Problems . . . . . . 131
Reading Problem Mail Notification Function . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Management Using SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
ESC/VP21 Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Serial Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Communications Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Command List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
About PJLink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
About Crestron RoomView®. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Operating a Projector from a Computer Window . . . . . . . . . . . . . . . . . . . . . . . 136
Displaying the operation window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Using the operation window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Using the tools window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139
About Message Broadcasting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Network Functions
Projecting with "Connect to a Network Projector" . . . . . . . . . . . . . 143
5


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