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Emdeon Vx570 User’s Guide
Chapter 5: Switch to Credit Card
© 2011 Emdeon Business Services LLC. All rights reserved.
Page 37
This material contains confidential, proprietary information. Unauthorized use or disclosure of the information is strictly prohibited.
Chapter 5: Switch to Credit Card
Your Vx570 may contain a third party Credit Card payment program.
· To access this program, press the asterisk key (*) to return to the Main Menu.
· Press the function key to the right of the Credit Card menu item.
Operation of the Credit Card program is outside of the scope of this manual. Contact your Credit Card
program vendor for details.
Chapter 6: Program Updates
Updates to the programs on your terminal will occur automatically.
When updates are available, the following will occur:
1. You will run a transaction.
2. After the transaction transmits, you will see this message on the terminal display:
Do not unplug your terminal or press any keys while this message displays.
3. Your transaction response will print.
4. You will usually receive a message, either on the terminal display or on your printout, from
Emdeon, describing the nature of the update.
5. If the message is on the screen, press <Scroll Page i > or <Scroll Page h > to scroll through
the message. When you have finished viewing the message, press .
Large Program Updates
Your Vx570 device is set to dial in to download large program on an as-needed basis, when triggered by
the Emdeon data center. The dial-in will occur after your terminal has been idle for a period of time.
While the terminal is downloading updates, the terminal will display the message “Automatic Download
in Progress…Please Wait.” Dashes, followed by asterisks will advance across the screen as the download
progresses.
Updates may take a few minutes (but usually under five minutes). Pressing a key during the download
will cancel the download. This will not harm your terminal, but it is recommended that you allow the
terminal to continue until the download has been completed.
When the download has completed, your terminal will restart and return to the Main Menu. Changes are
installed when you choose Emdeon from the Main Menu.
If you cancel an update in progress, the terminal will dial in for the program update following the next
idle period.
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