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SOMETHING NOT WORKING
Problem Possible cause
The machine does not start up:
Check that the door is firmly closed.
Check that the machine is plugged in and
that there is power at the socket.
Check that the main fuse has not blown.
Check that the programme selector dial is
positioned correctly.
Check that the ON/OFF button is depressed.
The machine does not fill:
Check that the water tap is open.
Check that water is coming out of the tap.
Check that the inlet hose is not squashed or
kinked.
Check that the filter in the inlet hose is not
blocked.
Check that the door is closed.
The machine does not empty
and/or does not spin:
Check that the drain hose is not squashed or
kinked.
A gentle programme which ends with water in
the drum has been performed.
The drain filter is clogged. Clean it.
There is water on the floor:
Too much detergent or unsuitable detergent
(creates too much foam) has been used.
Check whether there are any leaks from one
of the inlet hose fittings. It is not always easy
to see this as the water runs down the hose;
check to see if it is damp.
Check that the drain hose is not damaged.
Unsatisfactory washing results:
Too little detergent or unsuitable detergent
has been used.
Stubborn stains have not been treated prior
to washing.
The correct temperature or programme was
not selected.
The machine fills then empties
immediately:
The end of the drain hose is too low. Refer to
relevant paragraph in “water drainage”
section.
Problems which you can resolve yourself:
18


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