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ENGLISH
MESSAGE PROBLEM SOLUTION
HO7 Shut-down due to exceeding
maximum smoke temperature
Check the type of pellet (contact the technician if in
doubt)
contact the technician
H08 Switching OFF due to excessive
overheating of the product • see HO7
H09 Shut down due to gear motor
breakage or seizure Contact the technician
H10 Switching OFF due to circuit
board overheating Contact the technician
H11
Switching OFF due to the inter-
vention of the safety pressure
switch
Ensure the stove and flue are clean
Contact the technician
H12 Room temperature probe
failure. Contact the technician
H13
Shut-down due to breakage of
the reading water temperature
probe of the boiler stove
Contact the technician
H14
Shut-down due to breakage of
the water temperature probe in
the boiler
Contact the technician
H15
Shut-down due to exceeding
maximum water temperature in
the boiler stove
Contact the technician
H16
Shut-down due to breakage of
the pressure switch for reading
water pressure of the boiler
stove
Contact the technician
H17 Shut down due to breakage of
external probe Contact the technician
H18
Shut-down due to breakage of
the water temperature probe in
the accumulator tank
Contact the technician
TROUBLESHOOTING
USER/INSTALLER
IN PRESENCE PELLET LEVEL SENSOR
Pellet level sensor is used to alert customer that pellet is running out and that stove will
shutdown in about half-anhour time, showing “OFF” and “PLT” on the display.
Once installed, sensor cannot be turned off by the end user.
50


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