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5. Troubleshooting
Please use this chart to troubleshoot common problems using DEEBOT R9.
No. Malfunction Possible Causes Solutions
1
DEEBOT will
not charge.
DEEBOT is not powered ON. Power ON DEEBOT.
DEEBOT has not made a
connection with the Charging Dock.
Be sure that the robot’s Charging
Contacts have made a connection
with the Charging Dock Pins. You may
move the robot manually to make the
connection if necessary.
Charging Dock is unplugged while
DEEBOT is powered ON, which
causes battery consumption.
Plug in the Charging Dock and ensure
DEEBOT is powered ON. Keep DEEBOT
on the Charging Dock to make sure it has
a full battery to work at any time.
The battery is completely
discharged.
Re-activate the battery. Power ON. Place
DEEBOT on the Charging Dock by hand,
remove after charging for 3 minutes,
repeat 3 times; then charge normally.
2
DEEBOT gets
into trouble
while working
and stops.
DEEBOT is tangled with something
on the oor (electrical cords,
drooping curtains, carpet fringe
etc.).
DEEBOT will try various ways to get
itself out of trouble. If it is unsuccessful,
manually remove the obstacles and
restart.
3
DEEBOT
returns to the
Charging Dock
before it nishes
cleaning.
When battery power gets low,
DEEBOT automatically switches
to Return to Charger Mode and
returns to the Charging Dock to
recharge itself.
This is normal. No solution necessary.
Working time varies according to
oor surface, room complexity and
the selected Cleaning Mode.
This is normal. No solution necessary.
25


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