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No. Malfunction Possible Causes Solutions
5
DEEBOT will not
clean automatically at
scheduled time.
Intelligent Scheduling or
Time Scheduling function is
cancelled.
Please refer to section 3.4 for details.
DEEBOT is powered OFF. Power ON DEEBOT.
The robot’s battery is low.
Keep DEEBOT powered ON and on
the Docking Station to make sure it
has full battery to work at any time.
The robot’s Suction Intake
is blocked and/or its
components are tangled with
debris.
Turn the robot’s power OFF, clean the
Dust Bin and invert the robot. Clean
the robot’s Suction Intake and Side
Brushes.
6
DEEBOT misses
cleaning area.
The cleaning area needs
tidying up.
Please remove small objects from the
before DEEBOT starts cleaning.
7
Remote Control failure
(effective control range
of Remote Control is
5m (16').
The batteries in the Remote
Control need to be replaced.
Replace with new batteries making
sure they are installed correctly.
DEEBOT is powered OFF or
the robot’s battery is low.
Make sure DEEBOT is powered ON
and fully charged.
The infrared signal cannot
be transmitted because the
Infrared Emitter on Remote
Control or the Infrared
Receiver on DEEBOT is
dirty.
Use clean dry cloth to wipe the Infrared
Emitter on Remote Control and the
Infrared Receiver on DEEBOT.
There is other equipment
interfering with the infrared
signal to DEEBOT.
Avoid using the Remote Control near
other equipment using infrared signals.
8
The water is not
coming out of the
Reservoir when
DEEBOT is mopping.
The Magnet on the Cleaning
Cloth Plate comes off.
Please contact Customer Service.
The Reservoir runs out of
water.
Add water into the Reservoir.
The water outlets on the
bottom of DEEBOT are
clogged.
Check the water outlets on the bottom
and clean.
5. Troubleshooting
26


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