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17
5. Troubleshooting
No. Malfunction Possible Causes Solutions
5
Remote Control
failure (effective
control range of
Remote Control is
5m (16’)).
The batteries in the
Remote Control need to be
replaced.
Replace with new batteries making
sure they are installed correctly.
DEEBOT 4 is powered
OFF or DEEBOT 4’s
battery is low.
Make sure DEEBOT 4 is powered
ON and fully charged.
The infrared signal cannot
be transmitted because the
Infrared Emitter on Remote
Control or the Infrared
Receiver on DEEBOT 4 is
dirty.
Use dry cotton cloth to wipe the
Infrared Emitter on Remote Control
and the Infrared Receiver on
DEEBOT 4.
There is other equipment
interfering with the infrared
signal to DEEBOT 4.
Avoid using the Remote Control
near other equipment using infrared
signals.
19


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