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Receiver description
Troubleshooting
Section 4
DSB-808 2Ci Conax Page 4 - 1
© 2003 EchoStar International Corporation
All rights reserved
English
4
TROUBLESHOOTING
1. TO SOLVE A TV OR RADIO RELATED PROBLEM
Problem Possible cause What to do?
1. No picture or sound in the
TV or radio mode.
Receiver is in standby. Switch the receiver on.
Cable related problems. Check the cable
connections.
Dish/LNB related
problems.
Make sure the dish and
LNB are correctly
adjusted.
2. Bad picture or noisy
sound in the TV or radio
mode.
Bad reception of the
signal.
Make sure the dish and
LNB are clean and
correctly adjusted.
Signal interference with
UHF-installation.
Check the UHF settings.
Make sure you use the
correct channel. Please
refer to the TV/Radio user
guide.
3. The TV shows a
No Signal message.
Bad reception of the
signal.
Make sure the channel
selected transmits.
Make sure the correct
dish or LNB is selected.
Make sure the dish and
LNB are clean and
correctly adjusted.
4. There is no Dolby Digital
(AC-3) sound to my other
equipment.
The equipment is
connected to the receiver
with a RCA or SCART
cable only.
Connect the
S/PDIF connector of the
receiver to the Dolby
Digital input of the
receiving equipment.
The Dolby Digital option is
not set to On.
In the User preferences -
User profile menu, set the
Dolby Digital option to On.
5. I cannot view or listen to a
scrambled channel.
The CI-module/Smartcard
is not valid.
Insert, for this service, a
valid CI-module/
Smartcard.
The CI-module/Smartcard
is not (correctly) inserted.
Insert the CI-module/
Smartcard correctly.
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