782661
18
Zoom out
Zoom in
Previous page
1/20
Next page
18 Product Support: Eccotemp.com/help-desk Shop Online: Eccotemp.com/products Store Locator: Eccotemp.com/locator 19
Product Support: Eccotemp.com/help-desk Shop Online: Eccotemp.com/products Store Locator: Eccotemp.com/locator
Phone: 866-356-1992 | Email: Support@eccotemp.com Address: 315 - A Industrial RD Summerville, SC 29483 Phone: 866-356-1992 | Email: Support@eccotemp.com Address: 315 - A Industrial RD Summerville, SC 29483
Warranty
COVERAGE
Eccotemp System LLC, guarantees this water heater to the Owner of the water heater at the original installation
location against defects in material a workmanship for the periods specied below.
WARRANTY PERIOD
1.The Inner Tank - If the inner tank leaks within ve (5) years from the date of original installation of the water
heater, because of a defect in material or workmanship, Eccotemp will furnish to such Owner a new heater of the
then prevailing comparable model.
2. Any Component Part Other than The Original Inner Tank.
If any component part (other than the inner tank) proven to be defective in material or workmanship within one (1)
year from the date of original installation of the water heater, Eccotemp will furnish the Owner with a replacement
of the defective part(s)
3. Verication of Date of Original Installation. When Owner cannot verify or document the original date of
installation, the warranty period begins on the date of manufacture marked on the tag afxed to the water heater.
EXCLUSIONS
1.THIS LIMITED WARRANTY SHALL BE THE EXCLUSIVE WARRANTY MADE BY THE MANUFACTURER AND IS MADE IN
LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED (WHETHER WRITTEN OR ORAL), INCLUDING, BUT NOT
LIMITED TO,WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
2.The Manufacturer shall not be liable for any incidental, consequential, special or contingent damages or expenses
arising, directly or indirectly, from any defect in the water heater or the use of the water heater.
3.The Manufacturer shall not be liable for any water damage arising, directly or indirectly, from any defect in the
water heater component part(s) or from its use.
4. Manufacturer shall not be liable under this warranty if:
a) The water heater or any of its component parts has been subject to misuse, alteration, neglect or accident, or
b) The water heater has not been installed in accordance with the applicable local plumbing and/or building code(s)
and/or regulation(s), or
c) The water heater has not been installed in accordance with the printed manufacturer’s instructions, or
d) The water heater is not continuously supplied with potable water.
5. The OWNER and not the Manufacturer or his representative shall be liable for and shall pay for all eld charges
for labor or other expenses incurred in the removal and/or repair of the product or any expense incurred by the
owner in order to repair the product.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES,
SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE.
IMPORTANT: OWNER SHALL KEEP THIS MAKE A CLAIM.
NOTE: A water heater should be installed in such a manner that if it should leak, the resulting ow of water will not
cause damage to the area in which it is installed.
HOW THE OWNER CAN SECURE SERVICE OR MAKE A CLAIM
1. Owner should contact the dealer who sold the water heater covered by this warranty or
2. Owner should submit the warranty claim directly to Eccotemp at the address listed below, and they will
arrange for the handling of the claim
3. Whenever any inquiry or service request is made, be sure to include the water heater model number ,the series
number , date of installation, Dealer’s name and the watts and voltage.
4.When returning the water heater or component part(s), they must be individually tagged and identied with the
Returned Goods Authorization # issued by Eccotemp and shipped prepaid to Eccotemp at the address below
Eccotemp Systems LLC
315-A Industrial Road Summerville,SC 29483
18


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Eccotemp EM 2.5 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Eccotemp EM 2.5 in the language / languages: English as an attachment in your email.

The manual is 3.53 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info