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8 Maintenance / Diagnostics
8.1 Workshop access
As part of maintenance work or to diagnose possible causes of
heater faults the primary user must send an approval code to their
workshop or garage to enable use of the user's EasyStart Web. This
gives the workshop 48-hour maintenance and diagnostics access to
the heater.
The approval code is generated for a particular purpose and is invalid
after use. It is generated using the “Options button.
Note
The approval code can only be generated with the web application.
8.2 Extending the maximum operating period
The maximum settable operating period of an activated heater is set
in the factory to 120 minutes. The workshop can use the mainte-
nance access to adjust this value in the EasyStart Web module to the
nearest minutes, as specified by the owner. The absolute maximum
value for the settable operating period is 720minutes.
Note
To keep the charge status of the vehicle battery permanently stable,
the maximum operating period of the heater should not be longer
than the subsequent driving time, so that the vehicle battery can
recharge adequately.
9 Service
9.1 Technical Support
If you have any technical questions or problems with the heater, the
control unit or the operating software, please contact the following
service address:
support-UK@eberspaecher.com
18 22.1000.34.5105.0C | EN | 12.2017
Operating instructions | EasyStart Web
18


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