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Problema Posible causa Solución
El PC no
reconoce la
cámara
La cámara se
conectó al PC
mediante el
cable USB antes
de instalar el
software.
Conecte la cámara al PC con el cable USB.
Seleccione [Mi PC]>[Panel de control]>
[Sistema] >[Administrador de dispositivos]. Desde
[Otros dispositivos] elimine [Dispositivo USB
compuesto] o [Dispositivo desconocido].
Desconecte la cámara del PC, instale el
software y vuelva a conectar la cámara.
Windows ME
Y Windows
2000: cuando
el cable USB
se
desconecta
del PC,
aparece un
mensaje de
error "Se ha
detectado la
supresión no
segura de un
dispositivo".
Cuando
desconecte
dispositivos USB, es
recomendable
que los usuarios
sigan el
procedimiento
“Desconexión
segura de
dispositivos USB”.
Procedimiento:
a. Haga clic con el botón derecho del ratón
en Desconectar o el icono Expulsión situado
en la esquina derecha inferior de la pantalla
del PC.
b. Haga clic con el botón izquierdo en el
cuadro de texto de hardware Desconectar
o Expulsar para abrir la pantalla
"Desconectar o Expulsar hardware".
c. En la pantalla “Desconectar o extraer
hardware”, seleccione el dispositivo que
desea desconectar y haga clic en el botón
Detener para llamar una pantalla de
confirmación “Detener un dispositivo de
hardware”.
d. En la pantalla de confirmación “Detener un
dispositivo de hardware” seleccione el
dispositivo a detener y haga clic en Aceptar
para llamar la confirmación “Puede
desconectar el hardware con seguridad”.
e. Desconecte la cámara digital de su PC.
65


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