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SYMPTOM CAUSE (AND REMEDY)
The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with alcohol.
Clean the disc.
There is no disc inside ("No Disc" appears on the screen).
Insert the disc correctly with the playback side facing down.
Clean the disc.
A non-NTSC disc has been inserted. The unit and disc region number are incompatible.
Condensation may have formed inside the unit due to a sudden change in temperature.
Wait about an hour for it to clear and try again.
The disc does not play.
Severe hum or noise is
heard.
TROUBLE SHOOTING GUIDE
The region number of the disc doesn't match the region number of this unit.
Clean the disc.
The disc is scratched.
The picture is not
clear
No picture
DO NOT RETURN THIS TO THE STORE
Please call Customer Service at 1-800-252-6123
or visit online help at http://www.18002526123.com
Need More
Help?
Make sure that you've select DVD mode.
The system is in pause mode. Press the
PLAY button to return to normal play mode.
Fast forward or fast reverse is performed. Press the
PLAY button to return to normal
play mode.
Make sure that AUDIO / VIDEO output connections are correct.
The DTS DVD disc cannot be decoded to have speaker output.
This unit is too hot, shut off the unit for 30 minutes to cool down.
The remote does not
function.
Check that the AC adapter is connected.
You did not turn on the unit.
Remove any obstacles between the remote and the unit.
Use the remote near the unit.
Point the remote at the remote sensor on the unit.
Replace all the battery in the remote with new ones.
No power.
DVD
No sound or only a
very low-level sound is
heard.
30


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