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SYMPTOM CAUSE (AND REMEDY)
TROUBLE SHOOTING GUIDE
The region number of the disc doesn't match the region number
of this unit.
Clean the disc.
The disc is scratched.
The picture is
not clear
No picture
Make sure that you've select DVD mode.
The system is in pause mode. Press the
PLAY button to return
to normal play mode.
Fast forward or fast reverse is performed. Press the
PLAY
button to return to normal play mode.
Make sure that AUDIO / VIDEO output connections are correct.
The DTS DVD disc cannot be decoded to have speaker output.
This unit is too hot, shut off the unit for 30 minutes to cool down.
The remote
does not
function.
Check that the AC adapter is connected.
You did not turn on the unit.
No power.
DVD
No sound or
only a very
low-level
sound is
heard.
The plugs and jacks are dirty. Wipe them with a cloth slightly
moistened with alcohol.
Clean the disc.
There is no disc inside ("No Disc" appears on the screen).
Insert the disc correctly with the playback side facing down.
Clean the disc.
A non-NTSC disc has been inserted. The unit and disc region
number are incompatible.
Condensation may have formed inside the unit due to a sudden
change in temperature. Wait about an hour for it to clear and try
again.
The disc does
not play.
Severe hum or
noise is heard.
DO NOT RETURN THIS TO THE STORE
Please call Customer Service at 1-800-252-6123
or visit online help at http://Www.18002526123.com
Need
More
Help?
Remove any obstacles between the remote and the unit.
Use the remote near the unit.
Point the remote at the remote sensor on the unit.
Replace all the battery in the remote with new ones.
Printed in China 811-122B91-051
32


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