Manual Dunavox DAU-17.57DSS (page 18 of 19) (English)

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Code Rev. D 20140818 (IEC)

PROBLEMS WITH YOUR APPLIANCE

You can solve many common problems easily, saving you the cost of a possible service call.

Try the suggestions below to see if you can solve the problem before calling customer service.

TROUBLESHOOTING GUIDE

PROBLEM

POSSIBLE CAUSE

REMEDY

Appliance does not

operate.

 Appliance is not connected to a power

supply.

 The appliance is turned off.

 The circuit breaker tripped or a blown fuse.

 Connect the appliance.

 Switch on the appliance.

 Switch on circuit breaker or

replace fuse.

Appliance is not

cold enough.

 The temperature is not set correctly.

 The ambient temperature could require a

higher temperature setting.

 The door was opened too often.

 The door was not closed completely.

 Door is not hermetically-sealed.

 The condenser is too dirty.

 The ventilation opening is blocked or too

dusty.

 Check the set temperature.

 Set a higher temperature.

 Do not open the door more often

than necessary.

 Close door properly.

 Check the door seal and clean or

replace.

 Clean the condenser when

necessary.

 Clear the obstructions and clean

the dust.

Appliance turns

itself on and off

frequently.

 The room temperature is higher than

average.

 A large amount of bottles has been added to

the unit.

 The door is open too often.

 The door is not closed completely.

 The door gasket does not seal properly.

 Put the appliance in a cooler

place.

 Leave the appliance to work for a

while until the set temperature

has been reached.

 Do not open the door more often

than necessary.

 Close door properly.

 Check the door seal and clean or

replace.

The light does not

work.

 Appliance is not connected to a power

supply.

 The circuit breaker tripped or a blown fuse.

 The light was switched off on the control

panel.

 Connect the appliance.

 Switch on circuit breaker or

replace fuse.

 Switch on the light.

Vibrations.

 The appliance is not properly level.

 Level the appliance with the

adjustable feet.

The appliance

seems to make too

much noise.

The rattling noise may come from the flow of the refrigerant, which is normal. As each

cycle ends, you may hear gurgling sounds caused by the flow of refrigerant in your

appliance.

If temperature fluctuations occur, the contraction and expansion of the inner walls may

cause popping and cracking noises.

 The appliance is not properly level.

 Level the appliance with the

adjustable feet.

The door will not

close properly.

 The appliance is not properly level.

 The door was reversed and not properly

installed.

 The gasket is dirty.

 The shelves are out of position.

 Level the appliance with the

adjustable feet.

 Check the door hinge and

reassemble correctly.

 Clean the door gasket.

 Check the shelves and refit

correctly.

Display “E0”, “E1”.

“E2”, “E3”, “E4”,

“E5”, “E6” or “E7”.

 “E0” indicates the communication error for 3

zone models.

 “E1” or “E2” indicates that the air

temperature sensor is failed.

 “E3” or “E4” indicates that the defrost

 Call for service.

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Dunavox DAU-17.57DSS Manual

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