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Bath Authority™ LLC / DreamLine™
Shower Enclosure, Jetted/Steam Shower and Shower Columns
Limited Warranty
CONSUMER RESPONSIBILITIES
Your DreamLine™ Shower Products will remain beautiful for many years if you take care of them. Some of
the waterproofing plastic strips and other seals will need to be replaced when they show signs of wear,
yellowing, or are not watertight. Refer to the parts list of your manual for all seals. Water conditions in various
parts of the country will determine any extra cleaning attention you may have to give your new shower
enclosure or jetted shower. DreamLine™ does not recommend the use of harsh abrasive cleansers on any of
its products. Harsh cleansers will damage the metal or glass finish on your shower enclosure or jetted shower.
REQUESTING SERVICE
Here’s what you need to do if you require service:
1. Contact the dealer who sold and/or installed the product. They should be able to solve any problems you
may have.
2. If your dealer or contractor cannot solve the problem, they will contact or supply you with the name of the
local DreamLine™ Distributor or a DreamLine™ Direct Technical Specialist
3. If you are unable to obtain warranty service through either your contractor or DreamLine™ distributor,
please write us directly at
Bath Authority™ LLC / DreamLine™
909 Louis Drive
Warminster, PA 18974
ATTN: Customer Service Department
4. Include all pertinent information regarding your claim, including a complete description of the product,
model numbers, colors, finishes, and the date the product was installed. Include a description of the problem
and a photocopy of your invoice and purchase receipt(s) for the products involved. Also please provide
information on the name and contact telephone numbers of the contractor and distributor.
Please note that under any circumstances, DreamLine™ products should not
be returned to your dealer,
distributor or directly to DreamLine™ without a written Return Merchandise Authorization (RMA).
LIMITED ONE-YEAR WARRANTY
This warrantee extends only to the original owner/end-user for personal household use only. For commercial
uses, additional limitations may apply.
DreamLine™ warrants acrylic surface against blistering or cracking and chipping resulting from defect in the
acrylic surface material when used under normal condition and service for a period of one (1) year from the
purchase date.
DreamLine™ warrants mirrors, shower doors, shower massage systems, faucet finishes and fittings to be free
from defects in workmanship and materials under normal use and service for a period of one (1) year.
DreamLine™ further warrants the structure of the acrylic shell against loss of water through the fiberglass
laminate of the acrylic body as a result of defect in materials and workmanship for a period of five (5) years
from the purchase date.
DreamLine™ will, at its election, repair, replace, or make appropriate credit adjustment where DreamLine™
optional inspection discloses any such defects occurring in normal usage within the warrantee periods.
Please note that DreamLine™ is not responsible for any installation or removal costs.
Improper modification of any enclosure, jetted shower or shower column components may void the warrantee
- so please install the product as directed in the manual. This warrantee does not cover any claim arising from
abuse, misuse, negligence, accident, improper installation or operations on the part of the purchaser. This
warrantee is void if the DreamLine™ product is subject to alterations, or if repairs are attempted by anyone
other than an authorized agent of DreamLine™. This warrantee does not extend to any plumbing or
components installed by dealers, installers or by any party other then DreamLine™.
Implied warranties, including that of merchantability or fitness for a particular purpose, are expressly
limited in duration to the duration of this warranty. DreamLine™ disclaims any liability for special,
incidental, or consequential damages.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of
special, incidental, or consequential damages, so these limitations and exclusions may not apply to you. This
warranty gives you specific legal rights. You may also have other rights which vary from state to state. This
limited warranty provides specific legal rights as they apply within the USA, and other rights may be available,
but may vary from country to country.
This is our exclusive written warranty for DreamLine™ Shower Enclosure, Jetted/Steam Shower and
Shower Column purchases made after May 2004. DreamLine™ reserves the right to modify this
warranty at any time, and the consumer understands that such modification will not alter the
warranty conditions applicable at the time of the sale of the product.
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