Manual Dr. Dre Beats Monster (page 11 of 12) (English)

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FORMAL WARRANTY CLAIM

In the event damage has occurred to Products, You must follow these instructions: (1) Call Monster within two (2) months after You discover

a Product Defect (or should have discovered it, if such Product Defect was obvious); (2) Give a detailed explanation of how the damage

occurred; (3) Obtain a Return Authorization Number; (4) Upon receipt of a claim form (which may be sent to You after You ﬁled Your Formal

Warranty Claim), ﬁll out the claim form entirely; (5) Return the Products, shipping prepaid by You (to be refunded if You are entitled to a

remedy under the Scope of this Limited Warranty), to Monster for veriﬁcation of damage, along with a copy of Your original sales receipts

and proof of purchase (UPC label or packing slip) for such Products, the completed claim form, and printed Return Authorization Number on

the outside of the return package (the claim form will include instructions for return).

TELEPHONE NUMBERS. If you bought the product in the United States, Latin America, or Asia Paciﬁc, contact Monster, LLC (455 Valley Drive,

Brisbane, CA 94005) at 1 877 800-8989. If you bought the product anywhere else, contact Monster Technology International Ltd., Ballymaley

Business Park, Ennis, Co. Clare, Ireland. You can write or use one of the following telephone numbers: Canada 866-348-4171, Ireland 353

65 68 69 354, Belgium 0800-79201,Czech Republic 800-142471, Denmark 8088-2128, Finland 800-112768, France 0800-918201, Germany

0800-1819388, Greece 800-353-12008, Italy 900-982-909, Netherlands 0800-0228919, Norway 800-10906, Russia 810-800-20051353, Spain

900-982-909, Sweden 020-792650, United Kingdom 0800-0569520

FURTHER PROCEEDINGS. Monster will determine whether a Product Defect existed. Monster may, at its discretion, direct You to obtain a repair

estimate at a service center. If a repair estimate is required, You will be instructed on how to properly submit the estimate and the resulting

invoice to Monster for payment. Any fees for repairs may be negotiated by Monster.

TIMING. If You bring a Formal Warranty Claim and fully comply with all terms and conditions of this Limited Warranty, Monster will use its best

efforts to provide You with a remedy within thirty (30) days after receipt of Your Formal Warranty Claim (if You reside in the United States -

forty-ﬁve (45) days if You reside elsewhere), unless obstacles outside Monster’s control delay the process.

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Dr. Dre Beats Monster Manual

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