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Warranty terms and conditions
VNT electronics s.r.o. provides a 2 year warranty on the Dogtrace products with
respect to defects in material and workmanship under normal use and service from
the date of the original purchase.
The limited warranty does not cover the following:
batteries
straps
direct or indirect risks during transportation of the product to the retailer
mechanical damage of the product caused by user‘s negligence or an accident
(eg. biting, breaking, impacts, excessive pulling of d-ring etc.).
1. The warranty period commences on the date of purchase. The sales receipt or
your purchase invoice showing the date of purchase of the product, showing the
serial number and date of purchase of the product, is the proof of the purchase
date.
2. The warranty does not cover damage resulting from:
a) improper installation or breach of instructions from the manufacturer‘s user
guide
b) improper use of the product
c) improper storage or maintenance of the product
d) modication by a non authorized person, or a repair made without
manufacturer‘s knowledge
e natural disaster (wind, earthquake, lightning storm, etc.)
f) alternation of the goods made by the consumer if such an alternation resulted
in a damage of the product
g) due to a consumer’s mechanical damage
h) other customer‘s process, which would be in a contrary to the Warranty terms
and conditions and the User guide
3. The warranty can not be claimed if the goods is not completely paid, or when
purchased on a sale
4. The claimant is obliged to prove the defect and to enable the manufacturer to
check the legitimacy of the product faults and assess the extent of the product
faults. Otherwise is loosing the right arising from the manufacturers responsibility
for product defects.
5. Consumer demands arising from the producer‘s liability for defects are regulated
in the general legislation.
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