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Troubleshooting
NO. The Problem What to Do
1 Motors appear to be weak After camera balancing, launch the Assistant App or the PC
Assistant and start the Auto Tune Stability. Wait for the process
to complete and the stiffness settings will be populated on the
screen.
2 If after tapping the Auto
Tune Stability button and
the gimbal is still vibrating
(1) Check to make sure all knobs are very tight. Including the
pan motor knob.
(2) Check to make sure the camera securing screw is tight.
Push on the camera plate to make sure it is not loose and
sliding in the camera mount.
(3) Try decreasing the stiffness of the each axis. You should
be able to tell if there is one particular axis being affected
by looking at the "power" of the axes.
3 Pan axis seems off center Go into the Assistant App or PC Assistant, tap/click the
Calibrate Center and follow the on-screen instructions.
4 Ronin seems to be drifting Place the Ronin on the tuning stand and in the Assistant App
or the PC Assistant, tap/click the Calibrate System button. Let
the process complete before picking up the Ronin.
5 SmoothTrack doesn’t work (1) Turn on the Remote control and be sure the MODE switch
is not at Position 1 (the uppermost position).
(2) SmoothTrack is turned off in the Assistant App or the PC
Assistant software.
(3) The SmoothTrack Deadband is turned up too high.
Reduce the Deadband size in the SmoothTrack Menu.
6 Motors seem to shutoff
automatically
Check your camera balance. If the power indicated in the
Gimbal Motors Menu indicates 10 or more on any of the 3
axes, please rebalance your camera.
7 Gimbal shuts off and
doesn’t come back on
Power cycle the gimbal. This is a motor protection algorithm
that’s built into the Ronin to save its own electronic
components. If any particular motor goes into a self protection
mode (motor shuts off) 6 times within a 1 minute period, the
Ronin will shut off power to the motors and will not come back
to life unless power cycled.
8 Forgot the Bluetooth
password
Connect Ronin to the PC Assistant and click the "Reset
Password" button to reset your password.
9 Footage appears to
wobble side to side or up
and down
SmoothTrack speed is too high or SmoothTrack deadband
is too low. Decrease the SmoothTrack speed or increase the
deadband.
Troubleshooting
34


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