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DigitalBox Europe GmbH
Sandstraße 65 · D-40878 Ratingen
TROUBLE SHOOTING
Note:
If you have tried all of the actions suggested above, without solving the problem, please
contact your dealer or service provider.
Problem
The display on the front
panel does not light up.
No sound or picture, but the
front panel shows red light.
No sound or picture.
Bad picture/blocking error.
The picture is not shown
on the screen, when
switching on.
There is interference on
your digital satellite
channels, an existing
terrestrial channel or video
signal.
The RCU is not working.
What to do
Check that the main cable is plugged
into the power socket.
Press the standby button.
Adjust the dish. Check the signal level in
the Antenna Setup menu.
Check the cable connections, LNB and
other equipment connected between
the LNB and the receiver, or adjust the
dish.
Adjust the dish.
Connect a signal attenuator to the LNB
input.
Change to a larger dish.
Change to an LNB with lower noise
factor.
Change the LNB.
Check the UHF channel fi xed in your
system and tune the UHF channel
properly.
Change the output channel to a more
suitable channel, or connect the
system by SCART leads.
Change the batteries.
Aim RCU at the receiver, or check that
nothing blocks the front panel.
Possible causes
Main cable is not connected.
The receiver is in standby
mode.
The satellite dish is not
pointing at the satellite.
No signal or weak signal.
The satellite dish is not
pointing at the satellite.
Signal is too strong.
Satellite dish is too small.
LNB noise factor too high.
The LNB is faulty.
The system is connected by
RF leads.
The system is connected by
RF leads and the output
channel of the receiver
interferes with an existing
terrestrial channels or Video
signal.
Battery exhausted.
RCU is incorrectly aimed.
BDA Imperial SatBOX HD_GB_UES.in44 44BDA Imperial SatBOX HD_GB_UES.in44 44 04.04.2008 10:00:36 Uhr04.04.2008 10:00:36 Uhr
1


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