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38
The DEVITM Guarantee
You have purchased a DEVI heating
system which we are sure will serve to
improve the comfort and economy of
your home.
DEVI provides a complete heating
solution with DEVIexTM heating cables
or DEVImatTM heating mats, DEVIregTM
thermostats and DEVIfastTM xing strips.
Should you, against all expectations,
experience a problem with your DEVI
heating system, you will nd that DEVI,
whose products are manufactured in
Denmark and sold throughout the
European Union, is subject to the
standard regulations pertaining to
product liability as specied in EU
directive 85/374/CEE as well as all
applicable legislation in the individual
countries on the following conditions:
DEVI oers a 10-year guarantee on all
DEVIexTM heating cables and DEVImatTM
heating mats, and a 2-year guarantee
against material defects and production
defects in connection with any other
DEVI products.
The guarantee shall be valid only if the
GUARANTEE CERTIFICATE is completed
correctly and in accordance with the
instructions, and provided the fault is
inspected by or submitted to DEVI or an
authorised DEVI dealer.
Please note that the GUARANTEE
CERTIFICATE must be completed in
English or local language.
DEVI shall undertake any repair free of
charge or supply the customer with a
new unit. Repairs shall be carried out at
no further cost to the customer. In the
case of faulty DEVIregTM thermostats,
DEVI reserves the right to repair the unit
free of charge and without any unrea-
sonable delays for the customer.
The DEVI Guarantee shall not cover
installations that have been carried out
by non-authorised electricians, faults
which arise as a result of misuse by other
suppliers, damage caused by third
parties, incorrect installations or conse-
quential damage. All work will be
invoiced in full if DEVI
is required to inspect or repair faults that
have arisen as a result of any of the
above.
The DEVI Guarantee shall not extend to
equipment which has not been paid in
full.
DEVI will, at all times, provide a rapid,
eective and honest response to all
queries and reasonable demands from
our customers.
The above guarantee covers product
liability only, while purchases are subject
to national legislation.
38


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