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Get Ready to Engage Your Senses!
When you use your DermaWand
®
Pro, the experience will surround you.
TOUCH/FEELAs the DermaWand
®
Pro
stimulates and massages your skin,
you will experience a tingling sensation that will increase as you turn up the
toning dial. Follow the instructions in this guide closely to ensure you
increase the intensity safely.
SOUND – During your treatments you will hear a low humming sound, like
white noise.
SMELL – The DermaWand
®
Pro
provides instant stimulation and thermal
massage to rejuvenate your skin’s surface. This process elicits enriched
oxygen, producing a fresh natural ‘after rain’ smell.
SIGHT – When using your DermaWand
®
Pro
, the tip of your
DermaWand
®
Pro
will glow as the technology gets to work!
You may also experience some very mild skin redness which is normal. It is
very IMPORTANT that you apply a good topical cream BEFORE you use
your
DermaWand
®
Pro
. If you experience moderate redness, stop using your
DermaWand
®
Pro
for a couple days until the redness goes away. Begin
again on a lower setting, making sure you apply a good moisturizer before
and after the treatment. We also caution against the use of high
concentrations of AHA, glycolic acid or other abrasive products.
(Note: If you experience excessive redness or swelling, cease use.)
Results will vary from person to person depending on age, length and frequency
of treatments, however if you are patient you can see and feel results in as
little as a week! And with continued use, you will be AMAZED!
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13
Return Policy & Procedures
Your DermaWand
®
Pro comes with a 30 day money back guarantee.
If you are not completely satisfied and wish to return your product
within the first 30 days of receiving it, please contact customer
service at 1-866-677-0993 to obtain a Return Authorization -
Monday through Friday between 9:00 am to 9:00 pm EST and
Saturday between 10:00 am to 4:00 pm EST.
• Your 30 day trial period begins upon receipt of your
DermaWand
®
Pro as confirmed by the tracking number
associated with your shipment.
• Return requests must be authorized by a customer service
representative in order to validate your Return Authorization
and issue a return label.
• Refunds for qualified returns will be issued within 30 days
of receipt of your DermaWand
®
Pro
and will be applied to the
original method of payment used.
• Refer to your Packing Slip for additional Return Policy details.
Broken Bulbs
The glass bulb is not covered by the DermaWand
®
Pro product warranty.
Always replace the safety cap over the bulb when not in use. Be careful not
to drop your DermaWand
®
Pro when using because the bulb may break. To
repair a broken bulb, contact customer service at 1-866-677-0993 for
warranty service. A $25.00 U.S. service fee applies to cover shipping and
repair. Please see below for more information or return policy and procedures.
Ampoules cassées
L'ampoule en verre n'est pas couverte par la garantie du produit
Dermawand
®
Pro. Replacez toujours le capuchon de sécurité sur l'ampoule
lorsqu'elle n'est pas utilisée. Veillez à ne pas laisser tomber votre
Dermawand
®
Pro lorsque vous l'utilisez, car l'ampoule risque de casser.
PLUG
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  • How do you know when to go up on the dial level settings? Says start out on lowest (1) for a few days.... Submitted on 6-1-2022 at 14:21

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