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Trouble Shooting
When a problem occurs, you can check the table below and find some solutions before call for service.
Problem Solving
Symptom
1 2 3 4 5 6 7 8 9 10 11 12
No picture, no sound
Poor sound, normal picture
Poor picture, normal sound
Weak, vague picture
Ghost image
Lines appear on the screen
Picture distortion
Oblique line appear on the screen
Picture rotate vertically
Poor color
No color
Remote control does not work
Check these things:
1.Check if the TV set is well connected.
2.Adjust different channel, it may be TV station’s problem.
3.Check the TV antenna and the CATV cable.
4.Check if the antenna and the CATV cable are broken.
5.Adjust indoor antenna’s direction.
6.May be jamming from nearby equipment.
7.Adjust brightness.
8.Adjust contrast.
9.Check if the TV station is broadcasting color program.
10.Adjust color control.
11.Direct remote control to TV’s infrared sensor.
12.Check the batteries in the Remote Control.
The following are not failures:
1.When there is sound but no picture or there is no picture and no sound, it may be the storage circuit that is
interfered by some external elements, so turn off the TV’s power, then turn it on again, it may recover normal.
2.The clicking is a creaking sound produced when the cabinet expands or contracts due to the changes of the
temperature. This will not affect the picture or sound.
If the Remote Control is slow witted, it may be caused by the interference of the electronic energy-save light and so
on, please turn off the relative equipment, and contact the local service department.
19


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