11 WARRANTY
11.1 Warranty period
The units have a 12-month warranty period. The warranty period starts on the
day the new unit is purchased by the consumer.
The warranty has to be proven by presentation of the original bill or receipt, on
which the date of purchase and the model of unit are indicated.
11.2 Warranty handling
A faulty unit needs to be returned to a service centre including a valid purchase
note. If the unit develops a fault during the warranty period, or its officially
appointed service center will repair any defects caused by material or
manufacturing faults free of charge. We will at its discretion fulfil its warranty
obligations by either repairing or exchanging the faulty units or parts of the faulty
units. The initial purchase date shall determine the start of the warranty period.
The warranty period is not extended if the unit is exchanged or repaired by our or
its appointed service centres.
11.3 Warranty exclusions
Damage or defects caused by incorrect treatment or operation and damage
resulting from use of non-original parts or accessories not recommended by our
are not covered by the warranty.
The warranty does not cover damage caused by outside factors, such as lightning,
water and fire, nor any damage caused during transportation.
No warranty can be claimed if the serial number on the units has been changed,
removed or rendered illegible.
Any warranty claims will be invalid if the unit has been repaired, altered or
modified by the buyer or by unqualified, non-officially appointed service centres.
33 Model:DDP-300
